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Su WM
October 31, 2023
Solved

Is it possible to delete payment terms options?

  • October 31, 2023
  • 1 reply
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We have recently migrated from Sage to QBOA, and as part of the migration process, the text for our payment terms were pulled through.

 

When I look under the Cog > Account and Settings > Sales, I can see the payment terms names, but no details - as far as I can tell, there is no way to edit or delete any payment terms once set up.

 

We are not using the old terms; I'm in the process of updating all our customers to the new terms, but it would be handy if I could remove unused payment terms. Is this possible?

Best answer by GlinetteC

Hello, Su WM. I'll share some information about deleting a payment term in QuickBooks Online.

 

QuickBooks inactivates payment terms rather than deleting them. Inactivating payment terms ensures that any reports or financial statements generated in QuickBooks will continue to display accurate information. 

 

Let me walk you through how:

 

  1. Go to the Gear icon in the top right corner and select All Lists under the Lists section.
  2. In the Lists menu, click on Terms.
  3. Locate the payment term and click on the drop-down arrow under the Action column to Edit or Make inactive.

In addition, I'm attaching an article that provides instructions on generating customer statements to show summaries of their invoices, payments, credits, and outstanding balances: Create and send customer statements in QuickBooks Online.

 

I'm always available to help you with additional queries regarding deleting payment terms or addressing other relevant issues.

1 reply

G
GlinetteCAnswer
October 31, 2023

Hello, Su WM. I'll share some information about deleting a payment term in QuickBooks Online.

 

QuickBooks inactivates payment terms rather than deleting them. Inactivating payment terms ensures that any reports or financial statements generated in QuickBooks will continue to display accurate information. 

 

Let me walk you through how:

 

  1. Go to the Gear icon in the top right corner and select All Lists under the Lists section.
  2. In the Lists menu, click on Terms.
  3. Locate the payment term and click on the drop-down arrow under the Action column to Edit or Make inactive.

In addition, I'm attaching an article that provides instructions on generating customer statements to show summaries of their invoices, payments, credits, and outstanding balances: Create and send customer statements in QuickBooks Online.

 

I'm always available to help you with additional queries regarding deleting payment terms or addressing other relevant issues.

    S
    Su WMAuthor
    November 1, 2023

    Thank you GlinetteC - perfect! I've also spotted that I can edit the terms there as well, which is very helpful.

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