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G
giveup
May 21, 2019
Question

Is Quickbooks having credit card problems with receiving transactions?

  • May 21, 2019
  • 1 reply
  • 0 views

I posted last week, and still no further with getting my transactions on my credit card. Is there some ongoing problem with quickbooks software. My xero account is working fine.

1 reply

T
TaliaI
May 21, 2019

Hello,

 

We replied to one of your posts last week, however you did not get back to us.

 

Are you getting an error code, or any message when trying to update?

 

Thanks,

 

Talia

G
giveupAuthor
May 21, 2019

Hi I have case open with quickbooks, hence I replied to the message I received after posting on last week. I though that everything I post would be link to our account for all help desk teams to see what is going wrong with the account. 

 

One one transaction shows up every month and I have several transactions. Other others do not show up. This has been going on for weeks. I was told someone from technical will call me today, no one has so far. I'm around for 1 more hour today.

T
TaliaI
May 21, 2019


Hello,

 

Unfortunately we would need an email address to be able to find your account within our system and the case. Please send us this on Facebook or Twitter, if you have access to either (QuickBooksUK) and we will chase this up for you.

 

Thanks,

 

Talia

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