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September 11, 2023
Question

Is there a phone number?

  • September 11, 2023
  • 1 reply
  • 0 views
Is there a contact helpline for Quickbooks? The online chat people don't understand what I'm asking them.

1 reply

AlcaeusF
September 11, 2023

Hi HometyreCumbria,

 

Welcome aboard to the Community space. I can clarify things about contacting support for QuickBooks Online.

A phone number you can call for assistance with QuickBooks is unavailable. However, you can request a callback from our Support Team during office hours.

 

Our support for Plus, Essentials, and Simple Start is available from 8 AM - 10 PM (Monday - Friday) and 8 AM - 6 PM (Saturday - Sunday). Here's how you can reach them:

 

  1. Click the Help tab in the upper-right corner.
  2. Go to the Assistant tab.
  3. Click Get help from a human.
  4. Choose Chat with us or Have us call you.

 

Aside from requesting a callback, I encourage you to share your concerns in this public forum. We'll be more than happy to lend a hand with your QuickBooks concern.

 

We also have a guide you can visit to get familiar with some of the main features of QuickBooks Online. For more information and additional guidance, check out this link: Get started with QuickBooks Online.

 

Let us know if you need more assistance with your QuickBooks product. We'll keep an eye on your response. Have a great day ahead.