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June 12, 2022
Question

Is there still a cis issue?

  • June 12, 2022
  • 1 reply
  • 0 views
invoices not showing cis line and previous invoices showing a minus on payment

1 reply

JessT
June 12, 2022

Thank you for reaching out to the Community, kbrooks55.

 

We currently have no reported issues with invoicing CIS at the moment.  I'll help you check this out, I just need a few more details.

 

  • When you say no CIS line, do you mean they were removed?
  • Is there a log of changes on the affected invoices, particularly on the CIS item?  More > Audit history
  • When you create a new invoice, can you put a CIS line without issues?
  • Is it possible for you to add a screenshot to your reply? both the invoice and the payment

 

Thanks in advance.