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clairetrad
May 9, 2022
Solved

Issue with quickbooks reverting to previous customer after inputting an invoice

  • May 9, 2022
  • 1 reply
  • 0 views

We are having an issue with quickbooks for the last week.

 

When we click into a customer and then create a new invoice and save it, quickbooks is reverting back to the previous customer that I was in and not the current customer that I created the invoice for. I have tried it on numerous laptops and the issue is happening on all of them.

 

Is this happening to anybody else?

Best answer by Ashleigh1

Hello Clairetrad, 

 

Welcome to the Community page, 

 

We are aware of this issue and there is an investigation on this that our engineers are working on getting fixed as soon as possible. The workaround for this is you can go to main customer ledger by clicking customers at the top instead the sidebar and that keeps it on the last customer transaction was created. 

1 reply

A
Ashleigh1Answer
May 9, 2022

Hello Clairetrad, 

 

Welcome to the Community page, 

 

We are aware of this issue and there is an investigation on this that our engineers are working on getting fixed as soon as possible. The workaround for this is you can go to main customer ledger by clicking customers at the top instead the sidebar and that keeps it on the last customer transaction was created. 

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