issues with ebay connector app

I recognize how important it is to have accurate and timely data, total. Let me direct you to the right support channel to assist you effectively.

I recommend contacting our Live Support team. They have specialised tools and resources to investigate why the data won't pull up from the correct date.

Here's how:

1. Go to the Help menu.
2. From the Search tab, select any article.
3. Click Contact Us.
4. Pick a topic or enter your concern, then select Continue.
5. Choose Chat with us or Have us call you.

For more details about the support schedule, please see the article: Get help with QuickBooks products and services.

In the meantime, consider manually importing your transactions from ebay to QuickBooks in a  CSV file format.

You can always revisit this forum if you have additional questions or concerns about managing your transactions. The Community is always here to assist.

@totalisetrading 

Try opening your QBO account on any private/incognito browser.