Journal Entry, indicating an error "when you use debtors, you must choose a customer in the name field".

Hello there, APL-Devon.

Please note that QuickBooks will usually alert you if any information is missed or needs to be filled out. However, the program doesn't automatically indicate which customer is to tie to particular debtors' accounts. I'll ensure you can send feedback so your suggestion is forwarded to the Product Development Team.

For now, you can locate the debtor's accounts manually by using the CTRL + F to easily find them within the section. Then, choose a specific customer in each Name field.

I recommend submitting feedback about having the option or the program automatically give indications of which ones need to be displayed in the needed field. This recommendation is sent to our engineer for consideration in future updates.

Here's how:

1. Click the Gear icon at the top.
2. Choose Feedback.
3. Enter your comments or product suggestions. Then, select Next to submit feedback.

In case you require steps on how to amend or delete a created journal entry that is no longer used. you can read this article: Reverse or delete a journal entry in QuickBooks Online.

Don't hesitate to tag my name in the comment section below if you have other concerns about JE in QBO. I'm always ready to help, APL-Devon. Have a great day!