Just noticed, since an update a couple of days ago that the preview feature or the print function (invoice) is not working on the app.Can we have an update please?

I appreciate you for bringing this matter to our attention, Buck. I'm here to help you fix your problem so you can continue previewing and printing your invoices.

To confirm, are you accessing the QuickBooks Online (QBO) app through an iPhone or Android device?

If you're using an Android device, let's refresh your app's data to isolate the issue:

1. Go to your device's Settings.
2. Navigate to Applications or Application Manager.
3. Select the QuickBooks Mobile app from the list.
4. Tap on Storage, then Clear Data.

Once you encounter the same problem, I recommend updating the app from your device's Google Play Store. If the issue persists, I recommend uninstalling and reinstalling the app to narrow down the result.

For more insights about handling application glitches, check out this link: Fix common errors in the QuickBooks Online mobile app for Android.

However, if you're using the QBO app for iPhone devices, I recommend contacting our Support Team. They're equipped with tools that help them review any concerns thoroughly and provide updates while working on your issue. Alternatively, you can consider using QuickBooks through your device's browser.

Additionally, I've included this article that can help you modify your sales forms according to your business preference: Customise invoices, estimates, and sales receipts in QuickBooks.

If you have more questions about invoice management in QuickBooks, click the Reply button. We're always available to assist you.

If you’re referring to the IOS app, the print/preview issue started with an update around 24th March, and is currently still ongoing.

Quickbooks are working on fixing on case INV-121598. Received an email update today saying fix should be released on 14th April.

It affects all previews, eg invoice preview, payment preview, attachment preview etc.