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GeeTee
February 14, 2023
Question

Linked account stuck "checking".

  • February 14, 2023
  • 1 reply
  • 0 views

We've not been able to automatically update our bank account for several days now. I have checked the bank to see if there were any issues, but nothing was showing. I've recreated the connection with the bank, which now shows that it is connected and active. However QB is still showing with the Sorry, we can't update your account. Please wait a few hours and try updating again (101) error in transactions and when I check the status of the connection its just sat there "checking..."

1 reply

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GeorgiaC
February 14, 2023

Hi GeeTee, thanks for your post. We're aware of an issue with the 101 error that you're experiencing with Lloyds Group banks and our team are working on a fix. We're expecting this to be released in-product in the next day or two, and we've added you to our investigation so that you'll be notified once live. 🙂

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