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Oct 7, 2023 5:20 PM UTC
Question

Live Chat is broken. Its 6pm on a Saturday but the chat button isn't appearing.

Does anyone know how to speak to a human on the weekend?

1 reply

DHeraV
Oct 7, 2023 8:13 PM UTC

I appreciate you posting your concern here in the Community space, @thepippin.

 

The chat button is currently unavailable at 6:00 PM on a Saturday because our chat support is only operational on Mondays to Fridays. However, our call support is available on Mondays to Fridays from 8:00 AM to 10:00 PM, and on Saturdays and Sundays from 8:00 AM to 6:00 PM.

 

If you need to speak to a QuickBooks expert during the weekend, I recommend contacting our call support within their available hours. They will be able to assist you with any inquiries you may have.

 

For detailed information, kindly visit: QuickBooks Online Support.

 

Additionally, you might want to consider visiting this link which contains valuable articles to help you effectively manage your QuickBooks account: QuickBooks Online Help Articles.

 

In case you require further assistance or have any additional QuickBooks-related inquiries, kindly inform me by leaving a reply below. I am readily available to provide you with the necessary information you may require.