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April 20, 2020
Question

Locate Company back up from a previous date?

  • April 20, 2020
  • 1 reply
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1 reply

BettyJaneB
April 21, 2020

Hi there, @quickbooksonline.

 

Let me share some insights regarding locating a company backup of your data from a previous date in QuickBooks Online.

 

The option to create and locate a backup of a company file is currently available to the Advanced version of QuickBooks Online.

 

If you're using the SimpleStart, Essentials, or Plus version, this feature is not yet offered. The system update your records whenever there are changes made. That said, we cannot restore your file to a previous date.

 

If you want to view all the changes made on your account, you can visit the Audit Log. This keeps track your activities where you can see who made changes to your books and what they did.

 

To do that:

  1. Go to Gear icon at the top. 
  2. Select on Audit Log.
  3. Hit on Filter.
  4. Use the fields on the Filter panel to choose the appropriate UserDate, or Events filter to narrow the results.
  5. Press on Apply.

For more details on how to utilize this feature, please see this link: Use the audit log in QuickBooks Online.

 

 

On the other hand, here are the reference that you can check out about creating backup in QBO Advanced and on how we keep your data safe: 

Let me know if you have any other questions about this or if you need anything else. I'll be around to help. Take care!