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Dawn22
August 19, 2019
Question

Logging In

  • August 19, 2019
  • 1 reply
  • 0 views

Hi,  I am having trouble logging in.  I used my app to set everything up on the 30 day free trial.  This has now gone and i want to take advantage of the 50% off but unable to.  when i log in on the app it wants to go through my i tunes account which is £7.99 i dont want to pay that if i can get it for £4.  When i log into the account on the PC it just comes up with fetching data and nothing happens!! Can someone help?

 

Dawn

1 reply

G
GeorgiaC
August 19, 2019

Hey Dawn22,

 

 

The discounted promotional offering on the website is applied to new accounts upon sign-up, for those who opt for this over the 30 day free trial. 

 

As you have subscribed via the iTunes store, your billing will be via Apple who are a third-party re-seller of QuickBooks, and so prices may vary to our own. It is likely you are unable to use the account on the PC as the trial is expired - to reactivate, you would need to subscribe via the iTunes store :) 

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