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JessT
JessTAnswer
May 8, 2020 10:51 PM UTC

Hi eurot,

 

The link you shared is for the US support. Here's the correct link to reach our agents in the UK: https://help.quickbooks.intuit.com/en_GB/contact. Their schedule starts from 8:00 AM to 8:00 PM, Monday to Friday.

 

I can also help you from here. I can answer questions that don't require me to check your account. Example: Non-billing concerns, or any How-do-I questions. Just feel free to reply to this thread.

 

Cheers!

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5 replies

JessT
JessTAnswer
May 8, 2020 10:51 PM UTC

Hi eurot,

 

The link you shared is for the US support. Here's the correct link to reach our agents in the UK: https://help.quickbooks.intuit.com/en_GB/contact. Their schedule starts from 8:00 AM to 8:00 PM, Monday to Friday.

 

I can also help you from here. I can answer questions that don't require me to check your account. Example: Non-billing concerns, or any How-do-I questions. Just feel free to reply to this thread.

 

Cheers!

MarcosTAuthor
May 9, 2020 2:29 AM UTC

Hello JessT,

Thank you for your answer but it seems I posted it in the wrong community site as I am indeed in the US and not UK. Thanks again. 

AlexV
AlexV
May 9, 2020 3:52 AM UTC

Hello there, eurot.

 

You can contact our Customer Support Team within QuickBooks Desktop. Simply go to the Help menu and select QuickBooks Desktop Help. On the pop-up, click on Contact us.

 

We can perform some troubleshooting steps if you prefer the browser. First, open an incognito window and enter this link in the address bar: https://help.quickbooks.intuit.com/en_US/contact.

 

Also, you can clear the junk files on your browser called cache. This is also the reason why we're experiencing errors. Follow the steps in this article: Clear cache. In addition, make sure that the browser is updated. Older versions can also result in unusual behavior.

 

I just want you to know that QuickBooks Community is always here to assist you. Leave a reply below if you need more help from me.

 

Have a great day and take care always!

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