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TP82
September 5, 2019
Question

mileage disappeared from mobile app

  • September 5, 2019
  • 1 reply
  • 0 views

All my mileage on the mobile app has disappeared. Its still showing on the online version, but when I view it on my phone it says I have zero deductions.  The app is up to date and is connected to the internet by wifi.

1 reply

E
EmmaM
September 5, 2019

Hello TP82

 

We did have an issue which was reported to our engineers regarding the app showing zero deductions.This has been fixed in the latest app version,if you can delete and then reinstall the app it should be resolved.The latest version is 5.2.6.Let us know how you get on.

 

Thanks

 

Emma

 

G
gruns20
September 5, 2019

I have same problem. I have installed latest issue and now even dashboard says £0 deductions and 0 business miles. On PC mileage still shows on Home page but only 1 unreviewed trip from yesterday. There should be at least 2?

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