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Mark Armistead
May 23, 2023
Question

More Useless "New Features"

  • May 23, 2023
  • 2 replies
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I thought I was doing well with being forced to use the new terrible shortcuts and payout while using Safari.
But alas, the update has been forced onto the browser.
The ability to add shortcuts could be a really hand time saving system, however. The person who thought this through must have had a lobotomy as have the shortcuts are pretty much visible under the animated menu anyway. Oh, and who’s idea was it to add more eye sickening animations, very 2010 and very much ditched by all modern web site designers.
 
On top of this we now have new report layouts, can you spot what is missing in the new version. Honestly this is not rocket science is it. My 6 year old granddaughter spotted it in 5 seconds. So now I have to hit 'switch the classic view' every time I wish to look back on dates older than 12 months.
 
Intuit you are a JOKE. Can you please engage with US THE CUSTOMERS and allow us to properly send feedback instead of the STUPID FEEDBACK SYSTEM YOU CURRENTLY HAVE.
 
But, I guess that will be all wasted breath when one of the support bots reply with a copy and paste message about sending feedback via the cog....

 

 

 

    2 replies

    A
    Ashleigh1
    June 1, 2023

    Hello Mark, we fully appreciate what you have said in this post, the only way for customers to leave feedback is from within the main cog wheel> feedback and as you know this gets sent straight to the developers. 

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    Mark ArmisteadAuthor
    June 15, 2023

    Hi Ashleigh. I realise that but as I keep saying the feedback system is broken. It is REALLY REALLY broken

    But I guess you'll want me to send feedback using the feeback on how the feedback system is broken....

     

    Not one single thing has been fixed since reporting endlessly, not one.

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      leah-kim
      July 21, 2023

      Mark - You are so right!  I have been using QB online for about 18 years, and these new changes are driving me crazy and making the software churn, it has added so much extra work to my job.  

      My biggest complaints:

      • Why can't I set a default to classic view - the new modern view takes longer to load, then you have to click twice to even find the transaction you need to look at.  
      • Advertising - are you kidding me?  We pay for this software.  Don't have pop-ups that my staff and I have to click no to, again adding extra clicks even to start working.  I have several accounts set up and switch between them multiple times throughout my work day.  
      • Fun new worthless, time-wasting update I see today is that you can't add a line to a journal entry!!!  I have a recurring journal entry for our sales, and sometimes I need to split a line into two lines on the JE when reconciling. Now I have to put the new line at the end, copy the memo and add it to the new line.
      • Thank goodness they brought back the " Respond to your recurring template reminders"
      • And, why is everything so slow??  I probably wouldn't even mind the worthless added steps, but the software is so bogged down, it is a nightmare!!
        M
        Mark ArmisteadAuthor
        July 21, 2023

        And apparently this is called progress....

         

        It's like living back in about 1998.

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