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Simon63
April 24, 2022
Solved

Moving from desktop to online

  • April 24, 2022
  • 1 reply
  • 0 views

Hi

I'm trying to move my company from desktop to online and i keep getting this error. This shows for every invoice I have written.

Make sure all your transactions have a VAT rate before you save.

I'm from Guernsey and we don't have VAT

Any help would be appreciated

Many thanks

Best answer by Ashleigh1

Hello Simon63, thanks for coming back to us here if it is an error in QBO it will likely be you would require a VAT code refresh, to get this done you will need to ring the QBO support line on 0808 234 5337 the line is open mon to fri 8am to 7pm and the agent on the phone will be able to get the VAY code refresh raised up for you. 

1 reply

KlentB
KlentB
April 24, 2022

Welcome and thanks for posting in the Community, Simon63.

 

Since your country doesn't require you to track VAT, you'll want to make sure that the settings in your QBO and QBDT are set to No VAT. This way, you'll be able to move your company data without any errors. Feel free to follow the steps below.

 

In QuickBooks Desktop:

 

  1. Go to the Edit menu.
  2. Select Preferences, then choose VAT.
  3. Click the Company Preferences tab.
  4. Tick the No radio button in the Do you charge sales tax/vat? section.
  5. Click OK to save the changes.

In QuickBooks Online:

 

  1. Click the Gear icon.
  2. Select Account and settings.
  3. Go to the Advanced menu, click the Accounting section.
  4. Select No VAT from the Default tax rate selection drop-down menu.
  5. Click Save, then Done.

I encourage reading these articles to know more about how your books are converted from QBDT to QBO and learn the product basics:

 

 

If you have any other concerns or further questions, please don't hesitate to drop them in the comment section. I'm always here to help.

S
Simon63Author
April 25, 2022

Thanks for your reply.

I've done this on my QBDT but I don't have the drop down in the accounting section and no default tax rate selection in my QBO.

Thanks again

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