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April 4, 2024
Question

My account has been suspended, however when I am trying to rectify at my end on Google play account it say payment declined? I have tried other methods of payment.

  • April 4, 2024
  • 1 reply
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1 reply

April 4, 2024

Thank you for contacting our Community regarding the issue with the declined payment from your Google Play Store account, @userbradley. I appreciate that you have brought this matter to our attention, and I appreciate the initiative steps you have taken.

 

For security reasons, we are unable to determine the exact reason why the payment was declined. However, there are several potential reasons why this may have occurred. Below are possible reasons why a payment might be declined:

 

  • Invalid account number
  • Expired credit card
  • Overlimit or past due
  • General decline, no other information provided by processor
  • Issuing bank will not electronically authorize the credit card
  • Billing Address in QuickBooks Online does not match the address on your statement

 

To obtain the exact reason for the declined payment, please contact your credit card issuer or Google Play support. If you believe that the payment was declined in error, please reach out to them for further assistance.

 

To manage your QuickBooks Online subscription and Intuit account, please refer to the following links for additional information: 

 

 

Please let me know if you have additional questions about your subscription or if you need help with any specific task. I can assist you at all times.