My automatic mileage tracking has stopped working. I've always had the location enabled, I have re-loaded the app and tried to follow all tips I could find, to no avail..

Dealing with technical challenges, especially those related to important business functions like mileage tracking, can be challenging and time-consuming, judith. Your efforts in finding a fix to your mileage issues is much appreciated. Let me route you in the right direction of support. 

Since the initial troubleshooting steps didn't work, I'd suggest reaching out to our Live Support Team. They are equipped with the necessary resources for a screen-sharing session to further examine the cause of why you're currently experiencing this matter. Our live specialists are well-equipped to perform a more thorough investigation into why you're encountering this problem. Through direct observation and interaction with your system, they'll be better positioned to diagnose and resolve the issue you're facing.

Let me show you how you can contact them:

1. Go to the Help icon.
2. From the Assistant tab, enter I need to talk to a live support.
3. Click Contact a human.
   
4. Hit Live Chat/Call me back link.
   
5. Key in your concern and hit Continue.
6. Choose a way to connect with us:

• Start a conversation with a support expert.
• Get a callback from the next available expert.

You can check out their support hours to determine their availability. 

judith, please know that our committed support team is here to guide you through any challenges you may face. My team and I are always ready to lend a hand. If you find yourself with more questions about handling your transactions, don't hesitate to leave a comment below. I'll be happy to address your concerns. Your well-being is important to us, so take care and stay safe. Remember, we're just a message away whenever you need assistance.