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December 18, 2022
Question

My bank is not linking shows error message 572

  • December 18, 2022
  • 1 reply
  • 0 views
I have been doing this for hours as it tells me to try again later still comes up with this error i bank with mettle

1 reply

December 18, 2022

Hello there, @sally.
 

Let's get your bank account connected to QuickBooks Online (QBO), so you can get back to working order.

 

Before we start, may I know what bank you're trying to connect with your QBO account? Any additional information would be greatly appreciated.
 

There can be a lot of possible reasons why you encounter QuickBooks bank feed error 572. Following are a few of them:
 

  • There are some connection glitches on your bank website
  • When your QuickBooks version isn't updated
  • In case you add the incorrect account information
  • When your financial institution/bank changed the security requirement policy

 

I suggest verifying with your bank institution if they have ongoing maintenance in their system. Once the bank website is working well, I recommend reaching out to our Customer Support Team to help you with the error you've encountered.
 

  1. From the Help tab, type or say Talk to a human.
  2. If you want to connect with us directly, type or say Talk to a human.
  3. Choose your preferred support method: Message an agent (Live chat), Call an agent or Get a callback.

 

On the other hand, you can manually upload transactions into QuickBooks Online to get the most recent one.
 

You might want to learn more about categorising and matching your bank transactions. Here's an article you can read for more guidance: Categorise and match online bank transactions in QuickBooks Online.

 

I will be happy to hear any updates from you. I want to ensure you can work with your bank connection in QuickBooks. Take care, and have a great day.