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January 18, 2023
Question

My business option. When I click on it,it always comes up unavailable please try again later. Does anybody else have this problem?

  • January 18, 2023
  • 1 reply
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1 reply

January 19, 2023

Hello there. I'm here to help you get past this.

 

There's currently no known issue about switching to the Business option.

 

I can walk you through a few troubleshooting procedures to ensure that everything runs smoothly.
 

QuickBooks Online is a web-based software, so it is dependent on your device and internet connection. Let's try logging in to QuickBooks Online in a private or incognito window (QBO). By doing so, we can determine whether the problem is caused by browser-stored data. You can use the keyboard shortcuts listed below:

 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If this works, then you'll have to clear your regular browser cache. This prevents unusual browser behavior moving forward. 

 

If not, try using another supported browser

 

Moreover, can you give us more information on what Business functionality are you trying to access? This helps us determine the most appropriate answer to your queries.

 

Let me add this module to learn more about each view and how to switch between them: Switch between Business and Accountant view in QuickBooks Online.

 

The Community is available 24/7. Please let us know if you need more help with this matter or QuickBooks. Have a great rest of the week!