My connection to CAF Bank won't update - "Something isn't working here. Sorry, we can't update your account right now. Wait a few hours and try updating again. (163)"

Thanks for bringing this to our attention, Mjd6. I can provide updates about the error you've encountered when connecting CAF bank to QuickBooks Online (QBO).

Currently, we have an ongoing investigation into the exact error message you mentioned. Rest assured; our product engineers are implementing measures to provide a timely resolution, and we appreciate your patience as we investigate this further.

For now, I recommend contacting our QuickBooks Support Team to ensure you're added to the list of affected users and receive further updates via emails.

Here's how to reach them:

1. Sign in to your QuickBooks Online company.
2. Go to Help and choose Contact Us.
3. Enter your concern and click on Let's Talk.
4. Select Start a chat or Get a callback with a support expert.

Furthermore, you can utilize these references whenever you're ready to manage your online bank transactions and reconcile accounts:

• Categorise online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

I'll always be around on this thread if you require additional assistance managing bank connectivity and transactions in your account. Keep safe.