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Sep 27, 2024 9:20 AM UTC
Question

My copy of QuickBooks is no longer working

QB 2010 keeps saying my licence is invalid, but I've been using it for 14 years!

8 replies

Sep 27, 2024 9:53 AM UTC

Hi nssc Thanks for reaching out to us here on the Community. Are you attempting to install the product on another device?

nsscAuthor
Sep 27, 2024 9:58 AM UTC

Thanks for replying. No, it's on the same laptop it's been on for several years, running with no issues. I thought maybe a Windows update had screwed things up, but I'm no expert.

Sep 27, 2024 10:34 AM UTC

Hi nssc It could be a Windows update that is causing the issue as the product that you're using isn't compatible with the latest Windows version. Do you still have the physical disk to attempt to use the product on a device that hasn't had any updates?