My PayPal balance is showing as a minus figure which is throwing off my balances. Can anyone help?

I'll guide you on how to check if the negative amounts you're seeing for the PayPal balance, userinfo116.

To begin with, the "Bank balance" is the balance we retrieve from PayPal. This may be delayed by a couple of hours from what you actually see on PayPal.

You can check that the transactions are balanced affecting Paypal and not a hold or release. You'll start by logging in to your Paypal account. Then, view the register from your Chart of Accounts to check the transactions which are causing the difference. Here are the steps how:

1. Go to Accounting in the left pane.
2. Choose the Chart of Accounts tab.
3. Select a specific account then view the register.
4. If you see two green boxes, those are matched transactions while those who haven't are manually created in QBO that's causing the difference you're seeing.

Besides, here is an article on common questions about PayPal in QuickBooks Online: What are the common questions for Paypal in QuickBooks Online?

Let me know if I can be of any help by leaving a comment below. I'm always right here whenever you need additional information about PayPal entries.