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May 19, 2022
Question

My quickbooks transactions are not reviewing, when I match match it comes up with an error message which blinks so you can't quite read it... please help!

  • May 19, 2022
  • 1 reply
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1 reply

MaryLandT
May 19, 2022

Hi there, S B S GARDENING,

 

Let's perform some troubleshooting steps so you can review and match bank transactions.

 

You can start by logging into your QuickBooks account using a private window and match transactions from there. It could be a browser-related issue and you can try accessing the account in different areas.

 

Going back, if you were able to review and match bank transactions on the private window, you can go back to the regular browser. Then, clear the cache and cookies to quickly fix issues when using QuickBooks Online.

 

Follow the steps to clear the cache for your browser.

 

After clearing the cache and cookies, make sure to restart your browser for changes to take effect. To have the best and most secure experience with QuickBooks Online, use a supported, up-to-date browser.

 

Once done with the steps, you can go back, categorise and match bank transactions.

 

Also, make sure to reconcile your bank accounts to ensure your books have accurate records. Here's a guide for you: Learn how to reconcile your accounts so they always match your bank and credit card statements.

 

Let me know if there's anything else you need about reviewing and matching bank transactions. I'm always right here to guide.