Need to speak to a human

Thank you for posting here in the Community, @paul226.

Can you elaborate on the situation you're experiencing right now? I may be able to assist you or provide insights into what may be happening and come up with a solution.

Here are some video guides for QuickBooks Online that will enable you to complete the most of actions: Video Tutorials. 

If you still feel the need to speak with a representative, you can reach them by going to the Help icon at the top right of the account. Follow the steps below: 

1. Go to the Help icon to connect to a live support agent.
2. Click on the Contact Us button and provide some details about this concern.
3. Provide us some information about your concern in the What can we help you with? box and click on Continue.
4. You'll now be provided options on how to connect to our Customer Support.

For additional details on the different types of support we provide and their availability, see this article: QuickBooks Online Support.

You can always get back to me if you have questions or other concerns by leaving a comment below. I'm always here to assist. Have a great rest of the day.