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MicahM
November 1, 2021
Question

New Iso update for Quickbooks Desktop App not working

  • November 1, 2021
  • 1 reply
  • 0 views

Updated the QB Desktop app on iphone and keep taking me in circles to login.  Deleted app then downloaded.  Now not allowing me to snap receipts.  Message pops up, "Allow access to photos".  Been to setting to allow access but there is not a "button" to allow access to photos, only Cellular Data and Siri & Search.  At a loss.  Thanks

1 reply

S
ShiellaGraceA
November 1, 2021

Thanks for coming by, @MicahM.

 

I have some information about updating QuickBooks Desktop App. QuickBooks Online Desktop App is no longer supported as of April 20, 2021. That said, you can still use the app but no longer receive software updates and bug fixes to the app after April 20th.

 

You can log in to your account using your phone's browser so you can snap receipts. Supported browsers are the following.

 

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari 11 or newer

 

For more information about the app discontinuation, check out this article: QuickBooks Online Mac and Windows Desktop App update.

 

I'll be adding this link in case you need help with other QuickBooks-related tasks: View all help for QuickBooks Online.

 

Please know that you're always welcome to reply to this thread if you still have questions or concerns with receipts or your QuickBooks account.

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