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Aug 27, 2024 9:37 AM UTC
Question

"/" no longer accepted in Item Name field

Hello,

 

All of our item names have a "/" in them, today (or recently) something has changed so that these are no longer accepted and we cannot make changes to items (as they can't be saved).

 

Can you fix this please.

7 replies

Aug 27, 2024 9:52 AM UTC

Hi klous-1 Thanks for reaching out to us here on the Community. I'll create a case in relation to this contact and I'll send you an email from that case.

klous-1Author
Aug 29, 2024 9:58 AM UTC

Hi John,

 

Did you write already or still working on something?  Just checking as I didn't receive anything.

 

Thanks,

Nick

Aug 29, 2024 10:04 AM UTC

Hi Nick I sent you an email from the case on Tuesday letting you know that the case has been added to the investigation. Have you possibly received it in your spam or junk folder?