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April 17, 2019
Question

Our Shoe came untied

  • April 17, 2019
  • 1 reply
  • 0 views

I have just spent a very long time trying to start a thread, I am really really expletives that can not be put in a forum with INTUIT. You seemed intent on really expletives your customers, if your system has a problem do NOT try to be funny  with "Our Shoe came untied" give us an actual error number that we can research out side of your "help" system which gives

 

We didn't find any results for "Our Shoe came untied"

 

Your forum system also timelocked me out because I didn't give my post a label, then decided that when I gave it a label I was too quick resubmitting it and therefore it was a flood attack!

 

You really really expletive know how to expletive your customers INTUIT

 

AND AGAIN AFTER TYPING IT OUT AGAIN!!!!!!!!!!!!!

 

Really? You are really expletive me off

 

IF I SEE THIS AGAIN WITH NO OTHER WARNING, then I will be submitting a formal complaint

1 reply

April 17, 2019

I did try the final line of defense email route which was limited to a very small amount of text, so I tried cutting and pasting several times to get the message across. So maybe in a few days time I will get a canned response but really is that enough? Their system was down, their help system doesn't even recognise their own error message. They seem to intentionally trying to $%$%%$$% customers off. GIVE REAL ERROR NUMBERS THAT CAN BE SEARCHED IN GOOGLE, because your help does not work

April 18, 2019

Hey there, So fed up with move from desktop.


I personally want to make sure my transition to the Online version is smooth. Allow me to share some information about the Shoe came untie message.


This is a temporary issue of loading the company file. You can clear the cache to improve the overall performance of the browser.


This process is just emptying the cache, so the next time you display a webpage, everything will be downloaded anew. After performing the steps, open your company and continue with the process you’re trying to perform.


Also, if you’ve entered a question several times in less than a minute, the system will prompt you about the post-flooding. To get past the issue, I suggest posting it after every 30 seconds interval.


We strive to provide better features and services to enhance customers experience while using the product. I’ll pass along your experience and feedback about giving out specific error numbers.


Rest assured once there’s an update, I’ll keep you posted. You can see what’s up and coming about QuickBooks by visiting this link: The QuickBooks Blog.

 

You can visit the Get Started Tutorials site for further understanding of the software and ways that it can benefit your business.


This should point you in the right direction. If there’s anything else I can help you with, let me know by posting a comment below. I’ll be right here to assist further.

June 19, 2019

I haven't been able to use chrome for weeks.  I have cleared my cache and still get the stupid shoes untied error.  I had to move to edge which i do not prefer and it's a pain.  Why has there not been a fix for this yet?