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Apr 21, 2020 6:13 AM UTC
Solved

P60 is not opening in Chrome either from the Payroll home page or the individual employee download tab.

Original commenter did not share additional details
Apr 21, 2020 7:33 AM UTC


Hi martynproctor

 

Which payroll system are you using, standard or advanced? It may be a browser relate issue, we recommend that you clear your cache and cookies or use a incognito window. Also shck that your browser has PDF dowloads activate, settings > advanced > site settings > pdf documents

 

 

3 replies

Apr 21, 2020 7:33 AM UTC


Hi martynproctor

 

Which payroll system are you using, standard or advanced? It may be a browser relate issue, we recommend that you clear your cache and cookies or use a incognito window. Also shck that your browser has PDF dowloads activate, settings > advanced > site settings > pdf documents

 

 

Apr 21, 2020 8:27 AM UTC

Hi John C,

Thank you for the quick reply, I believe it is standard payroll.

I went to my browser settings in Chrome and changed the setting for pdf to download instead of open and that did the trick.

Thank you

Apr 21, 2020 8:39 AM UTC

Hi martynproctor

 

That is great news, you're welcome, if you need further assistance please let us know.