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May 26, 2020
Question

Paying an electricity supplier fixed monthly amount. Supplier bills monthly on actual use. Supplier now refunded our over payment. How can now clear the account?

  • May 26, 2020
  • 1 reply
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1 reply

IntuitLily
May 26, 2020

It's nice to see you again, @mike41.

 

I'd be delighted to get you moving in the right direction on how you'll handle this in QuickBooks.

 

Let me assume that you've already posted a payment cheque in QuickBooks with the full amount. Since you received a refund, you can make a bank deposit for that amount and enter Creditors as the affected account.

 

Here's how:

  1. Tap the Create menu (+) and select Bank Deposit.
  2. In the Bank Deposit window, select the account where it should be deposited on the Account field.
  3. Go to the Add funds to this deposit section.
  4. Under the Receive From column, choose the supplier you overpaid.
  5. Under the Account column, choose Creditors as the affected account.
  6. Enter the refund amount.
  7. Click Save and close.

 

Once done, this will show on the open balance as credit. You can apply this to the next payment transaction for your supplier. You can check this article on how to enter an available credit to a bill: Enter and pay bills.

 

Please know you can reach me here anytime you need a helping hand with QuickBooks, I'm here to ensure your success. Thanks for coming to the Community, wishing you a terrific rest of your week.