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Nov 12, 2019 9:16 AM UTC
Solved

Payroll item class tracking

I use QB desktop: class tracking for payroll items.  Recently, payroll liabilities have begun to appear in a different expense account than the gross pay on the P&L report.  Has something changed?

Nov 12, 2019 9:42 AM UTC


Hi LJW1

 

Nothing has changed, we would be grateful if you can attempt a rebuild.

File > Utilities > Rebuild data

You may need to delete and re run the effected payrolls.

A rebuild will create a backup for you will have a restore point in case it the rebuild doesn't resolve the issue. If a rebuild doesn't resolve the issue we recommend that you contact the telephone support line.

1 reply

Nov 12, 2019 9:42 AM UTC


Hi LJW1

 

Nothing has changed, we would be grateful if you can attempt a rebuild.

File > Utilities > Rebuild data

You may need to delete and re run the effected payrolls.

A rebuild will create a backup for you will have a restore point in case it the rebuild doesn't resolve the issue. If a rebuild doesn't resolve the issue we recommend that you contact the telephone support line.