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James Bright
August 13, 2019
Question

Preset Customer Discounts

  • August 13, 2019
  • 3 replies
  • 0 views

Hi Guys,

 

I am having a problem with QBO - I have distributors who have varying levels of discount based on performance. At the moment I am having to add their discount on an invoice by invoice basis. Having so many Distributors it becomes a problem remembering their discount, and not wanting to give the wrong discount level I have to go to my old software (Sage), look up the customer, get their discount, then come back to QBO and add that discount... very time consuming and extremely frustrating knowing how easy this should be to implement. I have raised this and requested to an agent he requests the feature but apparently they only do it if lots of people are requesting it. I find it hard to believe I am the only person in the world banging is head against a wall about this??

    3 replies

    T
    TaliaI
    August 13, 2019

    Hello James,

     

    At the moment, we can only suggest for you to leave feedback on this feature. As mentioned, it does work on the popularity of the suggestion, as well as how easily it can be implemented versus the importance of the feature in comparison to others. The developers take all suggestions on board, so feel free to leave feedback about this again.

     

    Thanks,

     

    Talia

    vpcontroller
    vpcontroller
    August 13, 2019

    @James Bright 

     

    It's already available in US version. It seems it's not yet available in non-us versions. You can refer to this link for more details and see how it's work:

    https://quickbooks.intuit.com/learn-support/en-us/manage-lists/set-pricing-rules/00/185449

     

    @James Bright 

    "I have raised this and requested to an agent he requests the feature but apparently they only do it if lots of people are requesting it. I find it hard to believe I am the only person in the world banging is head against a wall about this??"

     

    More and more people are finding out sending them feedback requests is a waste of time. There is hardly any evidence Intuit will do it if even if lots of QBO users are requesting it. They do it based on their own plans and updates are very slow lately. My two cents!

      J
      James BrightAuthor
      August 13, 2019

      Thanks for your message,

       

      Nice to know that it is possible, but a shame to hear they dont bother making it available here in the UK! Perhaps them seeing these messages will encourage them to implement this essential feature.

      Thanks for taking the time to give me your input, I really appreciate it.

      A
      Anonymous
      January 25, 2021

      I agree with you. Please Intuit UK can we have Price Rules in QBO as soon as possible?

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