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December 2, 2019
Question

Problems with invoices not printing correctly when sending via email

  • December 2, 2019
  • 2 replies
  • 0 views

All,

 

I have an issue with how invoices are being printed/displayed when i have clicked send invoice by email.

When i print the invoice from quickbooks it comes out as it should however when i click send via email and it automatically creates the .pdf the drawing comes out with boxes all shown around the text. How can i stop it doing that?

2 replies

Ben_d_wAuthor
December 2, 2019

This is how it comes out.

JamesC
December 2, 2019

Hello Ben_d_w,

 

Thank you for your message.

 

Is this an invoice created on Microsoft Word and then uploaded through the "Import Styles" feature, or is this one created using the invoice custom form style wizard within QuickBooks Online?

Ben_d_wAuthor
December 2, 2019

No the invoice was created using the quickbooks invoice template then adjusted to suit our needs.

June 26, 2021

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