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david-lewis
February 3, 2023
Question

QB Desktophgas stoped sending forms through Thunderbird

  • February 3, 2023
  • 1 reply
  • 0 views

For years I have been able to send forms as email attachments through Thunderbird where the email appears in the sent folder and can be archived.  Suddenly QB is bringing up its own email drafting window and doesn't send the sent email to Thunderbird for storage. I've tried Exit>Preferences>Send Forms but it makes no difference.  I'm not sure why this change happened and I don't seem to be able to reverse it.  Anyone have any suggestions how I can get back to how we always did this task?

1 reply

A
Ashleigh1
February 3, 2023

Hello David-Lewis, 

 

Welcome to the Community page, 

 

So we would suggest is the send form option but you have been through that, with desktop being discontinued in the UK, this may have an effect on what you're trying to do, and there will be no further updates to remedy this either. 

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