Skip to main content
RoscoPC
RoscoPC
April 9, 2020
Solved

QB Online Advanced Payroll - View Emails Sent / BCC copy ?

  • April 9, 2020
  • 1 reply
  • 0 views

Hi There,

 

I've set up and run my first pay run on Quickbooks Online Advanced Payroll.

 

Set all of my employees so that they should receive their payslip by email and the system processed them. Green ticks, happy days. I delayed the emails so that they would go at 06:00 a.m. today, payday.

 

I have searched and searched, but can's find anywhere where I can see the emails have been sent successfully or what their content was.

 

Can you tell me where I can see these payslip emails? Or alternatively, can I set up a BCC to my Payroll email address or automatically receive a copy. I need to know that the emails have gone, and what their default content is.

 

Looking forward to your reply.

 

Rosco

Best answer by mv32

Thanks for the details, @RoscoPC.

 

Payslip notifications are only sent when Send Notifications are selected. This allows you to control when your employees are notified.

 

The email address used in the Payslip settings (under Payroll Settings) is the email used for outgoing payslip emails. It uses SMTP (Simple Mail Transfer Protocol), a protocol for sending e-mail messages between servers.

 

Setting up a BCC to your payroll email address is currently unavailable to your Payroll.

 

To check how the payslips look like when you send them to employees. You can change one of your employee's email address and send the payslip to your email.

Here's how:

  1. Go to Employees on the left pane and then select Employees at the top of the screen.
  2. Select the employee you're making changes for the email details.
  3. Click Start to open up the section.
  4. Hit Save.

 

I've added an article as your reference on how payslips are sent successfully and how to resend payslips: Sending Payslip Notifications in QuickBooks Online Advanced.

 

Just in case you wanted to update employees information, you can refer to this article: Edit employees in QuickBooks Online.

 

Please let me know if you have further questions about payroll. I'll be happy to help. Take care!

1 reply

M
mv32Answer
April 9, 2020

Thanks for the details, @RoscoPC.

 

Payslip notifications are only sent when Send Notifications are selected. This allows you to control when your employees are notified.

 

The email address used in the Payslip settings (under Payroll Settings) is the email used for outgoing payslip emails. It uses SMTP (Simple Mail Transfer Protocol), a protocol for sending e-mail messages between servers.

 

Setting up a BCC to your payroll email address is currently unavailable to your Payroll.

 

To check how the payslips look like when you send them to employees. You can change one of your employee's email address and send the payslip to your email.

Here's how:

  1. Go to Employees on the left pane and then select Employees at the top of the screen.
  2. Select the employee you're making changes for the email details.
  3. Click Start to open up the section.
  4. Hit Save.

 

I've added an article as your reference on how payslips are sent successfully and how to resend payslips: Sending Payslip Notifications in QuickBooks Online Advanced.

 

Just in case you wanted to update employees information, you can refer to this article: Edit employees in QuickBooks Online.

 

Please let me know if you have further questions about payroll. I'll be happy to help. Take care!

Terms & ConditionsAccessibility statement