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ianpps
September 1, 2022
Question

Quickbooks Online - annoying basic help pop-ups

  • September 1, 2022
  • 1 reply
  • 0 views

I keep getting annoying help/support pop-ups, such as "Account  history basics" when selecting Account history, and "Take a peek under the bonnet" when I select Chart of Accounts. Good perhaps for novices, but not for experienced users. How can I stop them?

1 reply

A
Ashleigh1
September 1, 2022

Hello Ianpps, 

 

Welcome to the Community page, 

 

There is no way to turn it off. If you go through all of them it might stop popping up eventually for you. 

I
ianppsAuthor
September 1, 2022

I will try to be patient. I wouldn't mind if I were a novice, but I know what I am doing as I have been using Quickbooks online for a couple of years now, but these pop-ups have only recently started appearing. A "cheer" for your reply, thank you, but a "boo" to Quickbooks!

M
Maybelle_S
September 1, 2022

Hello there, @ianpps.

 

I understand turning off ads will be more convenient than closing those helpful guides and suggestions to optimize your QuickBooks Online.

 

You may submit your feedback or product suggestions in QuickBooks to help us improve your experience.

 

Here's how:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions. Then select Next to submit feedback.

 

Please know that your ideas will help us understand where we can improve and how we can better serve you. We're tracking feedback submissions and consider them when prioritizing feature development.

 

If you need some resources in completing your other tasks in the program, you can browse a topic from our Help Article page.

 

Drop me a comment if you have more questions about the QuickBooks display or the advertisements in the Online version. I'm always here to help.

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