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eagleeyesolutions
Jul 25, 2023 8:31 AM UTC
Question

Quickbooks online - unable to add customer email due to apostrophe

When I attempt to add an additional email address to the customer profile, I get a message saying '"Please enter a valid email". I believe the issue is because the email address I'm adding contains an apostrophe.

 

Is there a way around this issue?

1 reply

Ashleigh1
Jul 25, 2023 9:13 AM UTC

 Hello Eagleeyesolutions, thanks for reaching out to us on the Community page, unfortunately there is no workaround for this, you are unable to enter in a customer's email address that has an apostrophe in it in QuickBooks online.

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