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Tomtomato
July 17, 2020
Question

quickbooks premier 2004

  • July 17, 2020
  • 3 replies
  • 0 views

I have quickbooks premier edition 2004 ! I know, its old - so am I ! about to retire so dont want new version. but cant load it on to my windows 7 laptop - needed urgently ! quickbooks staff were trying to be helpful - but cant get the original updates needed so the new installation will work with my company file, and then get it activated somehow ?!
it seems a shame that I bought this software outright all those years ago, had no problem re installing it in years past, but now they cant allow me to, but under the original 'terms and conditions' - I have the right to re install and use it indefinately?
it seems to me they are in breach of my original purchasing rights! - any help or suggestions will be so welcome!
thank you,
Tomtomato.

3 replies

Kristine Mae
Kristine Mae
July 17, 2020

We're committed to provide our customers with good products and services, Tomtomato.

 

It has been 16 years since we launched the QuickBooks Premier 2004. A lot of things have changed, and so do computers. Older versions of the software are no longer compatible with the new Windows OS, like Windows 7.

 

You can still reinstall the software. Although, it may or may not work on Windows 7 since we're no longer supporting the version you have.

 

I know you're about to retire. Although, the only thing we can do is to purchase a new one so you can open your company file without issues. You can always visit our website for any promotions.

 

Please know we're just around if you need our help. Feel free to reach out to us again.

Fiat Lux - ASIA
Fiat Lux - ASIA
July 17, 2020

@Tomtomato 

Try reinstall and run it on compatibility mode Win XP on your Win 7. Otherwise, brace yourself to prepare or purchase a machine running on Win 8.1/10, a new license of QBD 2020, and a 3rd party conversion service. 

A
amclover
February 1, 2023

Hello we have the same edition and need to reload it to an windows XP PC. How may we get the Registration numbers? thanks!

Fiat Lux - ASIA
Fiat Lux - ASIA
February 1, 2023

@amclover 

Registration number? 

Do you mean the activation code? 

Rubielyn_J
Rubielyn_J
February 1, 2023

Thanks for joining this thread, @amclover. Allow me to chime in and provide further information.

 

As mentioned by my colleague above, there have been some changes and updates to the software and its compatibility with computers.

 

You can try reinstalling the software. Although, it may or may not work on windows XP PC since we're no longer supporting the version you have. To learn more about the registration numbers, you may contact our support team. 

 

Here's how:

 

  1. Select QuickBooks Desktop Help from the Help menu.
  2. Click Contact Us.
  3. Type in a short description of your concern, then Continue.
  4. Choose a way to connect with support.

 

Although, you may also consider purchasing a new one so you can access your company file without issues. You can always visit our website for any promotions.

 

Keep me posted if you have further questions about reloading your QuickBooks Desktop into an XP PC. I'm always around to help. Stay safe!

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