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M
Margaret-MMN
July 8, 2021
Question

Refunds on Credits

  • July 8, 2021
  • 1 reply
  • 0 views

I have received Credit Notes against invoices for my utility bills after a meter reading.  The credits were in excess of the invoices, leaving a credit balance on my supplier account.  The supplier then paid me back the money for the credit, which I have recorded as a Deposit against the gas and electricity accounting code. 

 

How can I record the deposit against the supplier to clear the credit on the account?

1 reply

E
EmmaM
July 8, 2021

Hello Margaret, In order to record it against the supplier itself on the deposit you would need to change the account from gas and electricity code to the creditor's account. This will then mean the deposit shows in the supplier section and you can then offset the credit note/unapplied payment. To do that you would need to create a dummy bill for a penny on the same supplier>go to make payment>tick the credit note/unapplied payment and tick the deposit>untick the 1p dummy bill>save and close. Then delete the dummy bill. Any q's just ask.

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