[removed] / Robert [removed] online account is not working and i have been debit £21+from my account . Why very unusual .

Hi, personnel. I'm here to help and provide some insights.

If you are subscribed to QuickBooks Online (QBO) and QuickBooks Self-Employed (QBSE), the card linked to these accounts will continue on its billing cycle even if you don't actively use one of them. For now, I recommend checking how Intuit charges on your credit card by going through this article: Understand Intuit charges on your credit card or bank statement. 

Furthermore, let me route you to our Support Team to have a look at your account. Rest assured, they have the necessary tools to offer you the best help. They can best help you decide on the best options available. Here's how:

1. In your QuickBooks Online company, go to Help (?).

2. Select either of these tabs:

• Assistant tab and type Talk to a human.
• Search tab and click on Contact us to connect with a support expert.

3. Choose how you want to reach us (phone or chat).

After this, let me add this article about updating your Intuit Account sign-in information to protect your QBO data: Reset or change your login information for QuickBooks Online, QuickBooks Online Accountant, and QuickBooks Self-Employed. 

You're always welcome in the Community if you have more updates about billing charges on your account. Take care.