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June 3, 2021
Question

Review and Pay link in emails - can I disable or remove this

  • June 3, 2021
  • 1 reply
  • 0 views

Hello,

When we send an invoice with a balance the email has a Review and Pay button. Can I remove this from the email as we do not offer this option to our customers?

 

Many Thanks Debbie

1 reply

June 3, 2021

Hello Debbie Polden, 

 

Welcome to the Community page, 

 

So yes you can remove the review and pay button. Theses are the steps you need to take to get it to stop showing for you. 

 

 

1.Click on the main cog wheel 

2. click on account and settings 

3. click on sales

4. scroll down to and click on online delivery 

5. where it says additional email options for invoices if you click the drop down arrow and change it to plain text instead of online invoice this will stop the review and pay button option showing. 

6. click on save

7. you can then send yourself an invoice emails to your self to check it.