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September 9, 2021
Question

Rydoo expense platform - FX issues on import

  • September 9, 2021
  • 1 reply
  • 0 views

Hi, whenever my expenses import from Rydoo they always convert at a GBP/USD rate of 1. As these expenses are imported in batches am I to assume that this is the same bug that others are experiencing when bulk importing and that there is no fix for this?

1 reply

September 9, 2021

Hello Dave, Thanks for your question in the Community. Rydoo is not a 3rd party app which is part of the apps that are approved as integrating with QB. How are you bulk importing them? If it is through Rydoo it would be a case of speaking with them.