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brv-kirklands-la
May 20, 2024
Question

Search has been working perfectly. Why is it only showing "There’s usually something here. Wait a few minutes and refresh the page." now?

  • May 20, 2024
  • 1 reply
  • 0 views
We have been using the Search facility quite happily for nearly a year, but today it is not showing anything. Occasionally something appears, but then immediately disappears.

1 reply

G
GeorgiaC
May 20, 2024

Hi brv-kirklands-la, thanks for reaching out to the QuickBooks Community today

 

We'll be happy to assist you with your reported problem with the Quick Search (Magnifying glass) tool in QBO. 

 

To check for any browser-related issues that may be causing this, please first see if the problem continues when using a different web browser or private browsing window to access QuickBooks. 

 

If the tool works correctly there, please consider clearing the cache and Intuit-specific cookies on your usual web browser. QuickBooks Online uses browser cache and cookies to run faster, but sometimes these can also block web pages from loading or performing as expected. 

 

Thanks again for contacting Intuit QuickBooks Community for support. If you need any further assistance, please do get back in touch.

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