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Ashleigh1Answer
Aug 18, 2021 1:30 PM UTC

Thanks for the information there Iain14. If you go to your billing section you should see the option to transfer billing to client this will cancel the account and then you can take out the simplestart account for them instead.  

6 replies

Aug 18, 2021 12:25 PM UTC

Hello Iain14, 

 

Welcome to the Community page, 

 

What are you needing help with exactly with your self employed account?  

 

With you saying you set it up my mistake are you wanting to cancel this Self employed account? 

 

could you provide us with more information so we can help resolve your issue. Thanks 

Iain14Author
Aug 18, 2021 12:29 PM UTC

Hi Ashleigh1

 

Yes i have a quickbooks wholesale account and i set up a self employed account for a potenetial new client. After a discussion with him we decided it would be better if they were on a simple start. But they can't find the email link i sent and i can't access the account even though it appears on my billing. I would like to get into the account to cancel then set upva new simple start account.

 

Ashleigh1Answer
Aug 18, 2021 1:30 PM UTC

Thanks for the information there Iain14. If you go to your billing section you should see the option to transfer billing to client this will cancel the account and then you can take out the simplestart account for them instead.