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August 2, 2020
Question

self-emplyed tax reports and estimation is empty

  • August 2, 2020
  • 1 reply
  • 0 views

Does anyone else have a problem in that the fields for the tax reports and estimation are coming up completely empty for the previous tax year, and current tax years?

1 reply

August 2, 2020

Hello @d-self-employed01234,

 

There are times that your browser is full of frequently-accessed page resources, thus causing websites, like QuickBooks Self-Employed (QBSE), to act weirdly. This can be the reason why your report is not generating the correct data.

 

Let's consider logging into your QBO account using a private browser so we can isolate this issue. To do so:

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Safari: Command Option P

If this works, you can clear your regular browser's cache so the system can start fresh. But if you get the same results while using a private browser, use a different browser app instead.

 

Lastly, here are articles you can read for ideas about how you can utilize your report: How to use QB reports to fill in your tax return?

 

If there's anything else that I can help you with, let me know in the comments. I'll be here to help.