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October 11, 2023
Question

SINGLE USER MODE ISSUES

  • October 11, 2023
  • 1 reply
  • 0 views

My QB Premier 2021 program keeps shutting down every time I try to switch to single user mode.  I can get into multi-user mode with no problem.  My files are hosted on a different computer (server) and we can access files with no problem - but just in multi-user mode.   This has happened after an update from QB that happened last night.   Please help.

1 reply

Fiat Lux - ASIA
October 11, 2023

Do you have QB Desktop US or UK version?

Liz19238Author
October 11, 2023

QB Premier 2021 Desktop USA edition

Fiat Lux - ASIA
October 11, 2023

Are you saying that this problem occurs with all your company files?

Try opening the sample file. Did you encounter the same problem?