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J
JMR1
March 19, 2019
Question

supplier credit

  • March 19, 2019
  • 1 reply
  • 0 views

I have received a refund from a supplier which I have posted to qbo using supplier credit I then posted a bank deposit to reflect the refund to my bank, but my open balance for my supplier still show a minus figure for this amount.  I do not automatically reconcile my bank acc

1 reply

P
payment after leaving
March 19, 2019

Hi JMR1

 

When you created the bank deposit did you enter the creditors name in the received from column and creditors/accounts payable in the account column?

J
JMR1Author
March 20, 2019

Hi - Yes I did both of these, Thanks

P
payment after leaving
March 20, 2019

Hi JMR1

 

We presume that you have created a bill and then when you made payment on the bill you made an over-payment, e.g. your bill was £200 and you then selected make payment and entered £300.

 

If this is the case you only need to create the deposit to the creditors, so delete the supplier credit you have created as the over-payment will have already created an unapplied payment/credit.

 

You will have link the unapplied payment/credit to the deposit, to do this create a cheque payment, enter the suppliers name and the deposit and the unapplied payment will appear on the right and select add on both, then select save and close.

 

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