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Feb 22, 2024 4:13 PM UTC
Question

Tax Center in QBO won't load. I have been watching the spinning circles for 15 minnutes now. this is getting more frequent, does anyone else have this problem?

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8 replies

Feb 22, 2024 6:06 PM UTC

Thanks for reaching out to the Community, Canadian Susan

 

We're not aware of any issues accessing the tax centre in QuickBooks Online.

 

To troubleshoot any browser problems that may be causing this, try accessing QuickBooks in a different web browser or private browsing window. 

 

QuickBooks is an online application that uses browser cache and cookies to run faster, but sometimes these can also block pages from loading. For further tips including how to clear Intuit-specific cookies, see here.

Feb 22, 2024 8:27 PM UTC

I have two UK companies under the same login, the tax centre works fine for one company but not the other so it's obviously not the browser as I toggle back and forth between companies on the exact same browser.

Feb 22, 2024 8:42 PM UTC

Have you tried a another browser. You know how Intuit work in weird and wornderful ways...

Feb 22, 2024 7:08 PM UTC

Maybe you could do with some mansplanning Susan? @paul72 and I are experts.

 

And just to help, tax is working fine here.