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February 22, 2024
Question

Tax Center in QBO won't load. I have been watching the spinning circles for 15 minnutes now. this is getting more frequent, does anyone else have this problem?

  • February 22, 2024
  • 2 replies
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2 replies

February 22, 2024

Thanks for reaching out to the Community, Canadian Susan

 

We're not aware of any issues accessing the tax centre in QuickBooks Online.

 

To troubleshoot any browser problems that may be causing this, try accessing QuickBooks in a different web browser or private browsing window. 

 

QuickBooks is an online application that uses browser cache and cookies to run faster, but sometimes these can also block pages from loading. For further tips including how to clear Intuit-specific cookies, see here.

February 22, 2024

I have two UK companies under the same login, the tax centre works fine for one company but not the other so it's obviously not the browser as I toggle back and forth between companies on the exact same browser.

February 22, 2024

Have you tried a another browser. You know how Intuit work in weird and wornderful ways...

February 22, 2024

Maybe you could do with some mansplanning Susan? @paul72 and I are experts.

 

And just to help, tax is working fine here.