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enquiries-baylis
Dec 22, 2021 10:04 AM UTC
Solved

There are duplicate payments on my credit cards how do i fix this

i have a control credit card and then cards that are linked to it. payments usually only show in the sub accounts but i have the same transactions going out of the control account
EmmaMAnswer
Dec 22, 2021 11:43 AM UTC

Hello Enquiries-Bayliis, The control credit card shows all transactions is that correct so when you add an expense to the sub it shows in the control? So if you exclude the additional one you will not be impacting the balance incorrectly as the one transaction in sub will impact balance in sub and parent.

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3 replies

Ashleigh1
Dec 22, 2021 11:19 AM UTC

Hello Enquires-Baylis, 

 

Welcome to the Community page, 

 

If you have duplicate transactions showing it is just a case of excluding the duplicate transactions so that they only appear once in your account for you. 

enquiries-baylisAuthor
Dec 22, 2021 11:36 AM UTC

Wont that affect the balances at the top? 

EmmaMAnswer
Dec 22, 2021 11:43 AM UTC

Hello Enquiries-Bayliis, The control credit card shows all transactions is that correct so when you add an expense to the sub it shows in the control? So if you exclude the additional one you will not be impacting the balance incorrectly as the one transaction in sub will impact balance in sub and parent.

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