Skip to main content
E
enquiries-baylis
December 22, 2021
Solved

There are duplicate payments on my credit cards how do i fix this

  • December 22, 2021
  • 1 reply
  • 0 views
i have a control credit card and then cards that are linked to it. payments usually only show in the sub accounts but i have the same transactions going out of the control account
Best answer by EmmaM

Hello Enquiries-Bayliis, The control credit card shows all transactions is that correct so when you add an expense to the sub it shows in the control? So if you exclude the additional one you will not be impacting the balance incorrectly as the one transaction in sub will impact balance in sub and parent.

1 reply

A
Ashleigh1
December 22, 2021

Hello Enquires-Baylis, 

 

Welcome to the Community page, 

 

If you have duplicate transactions showing it is just a case of excluding the duplicate transactions so that they only appear once in your account for you. 

E
enquiries-baylisAuthor
December 22, 2021

Wont that affect the balances at the top? 

E
EmmaMAnswer
December 22, 2021

Hello Enquiries-Bayliis, The control credit card shows all transactions is that correct so when you add an expense to the sub it shows in the control? So if you exclude the additional one you will not be impacting the balance incorrectly as the one transaction in sub will impact balance in sub and parent.

Terms & ConditionsAccessibility statement