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yvette8
November 30, 2020
Solved

There is a problem re-authorising bank feed to Lloyds bank? Error code 590

  • November 30, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by Ryan_M

Hi @yvette8,

 

I'll point you in the right direction for support with your query. 

 

We have an ongoing investigation for this specific issue you stated. With that said, I suggest you contact our Technical Support team for assistance. They can add you to the list of our affected users, and you'll receive a notification email whenever there's an update available. 

 

Open this article for the steps on how to proceed: QuickBooks Online Support. 

 

Let me know if you need anything else. I'll be around to take care of your queries. 

1 reply

R
Ryan_MAnswer
November 30, 2020

Hi @yvette8,

 

I'll point you in the right direction for support with your query. 

 

We have an ongoing investigation for this specific issue you stated. With that said, I suggest you contact our Technical Support team for assistance. They can add you to the list of our affected users, and you'll receive a notification email whenever there's an update available. 

 

Open this article for the steps on how to proceed: QuickBooks Online Support. 

 

Let me know if you need anything else. I'll be around to take care of your queries. 

C
ChantelleV28
December 3, 2020

I am also having the same issue. I am also unable to request a call back as I pay for the self employed subscriptions. I am not really sure how to proceed, please can I have some help with this? At the moment I am paying for a service that is unusable. I am getting error when I try to relink 309 and when I try to re-add my account I get error 509.

 

Thank you,

Chantelle

 

A
Ashleigh1
December 3, 2020

Hello ChantelleV28, 

 

Welcome to the Community page, 

 

With you using the self-employed product, could we ask you you send us either a PM on Facebook or a DM on Twitter with your email address so we can then have a look in the background for you thanks. 

 

Facebook https://www.facebook.com/QuickBooksUK

 

Twitter https://twitter.com/QuickBooksUK

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